# Bakeyy Super – Terms & Policies

At Bakeyy Super, we are committed to providing seamless service, premium products, and the best prices for our B2B partners. To ensure a transparent and hassle-free experience, please review our policies before joining the program.

#### 1\. Price Match Guarantee

We strive to offer the best prices in the market. If you find a lower price on an identical product from a competitor, we will match or beat it (valid proof to be provided).

#### 2\. Membership & Minimum Order Requirements

To maintain an active Bakeyy Super membership, businesses must meet the following conditions:

-   Minimum Cart Value: ₹3,500. At least one order must be placed each month to maintain membership. Failure to meet this may result in suspension or removal from the program.
-   Order Frequency: At least one order per month is mandatory to retain membership benefits.

#### 3\. Returns, Refunds & Cancellations

We offer a 7-day return and exchange policy with a no questions asked guarantee if the required conditions are met:

-   Eligibility: Returns, refunds, or exchanges are accepted within 7 days of delivery, with no questions asked if a valid unboxing video is provided.
-   Unboxing Video Requirement: A clear, continuous unboxing video is mandatory for any claim, return, or refund request.
-   Return Shipping Costs: Customers are responsible for all return or reverse shipping charges.
-   Order Cancellations: A 2% cancellation fee applies to all canceled orders.

#### 4\. Shipping & Delivery

-   Flexible Shipping: Multiple options available, including courier services, transport pickup, and express deliveries.
-   Bulk Order Benefits:
    -   Orders above ₹10,000: Eligible for transport by bus.
    -   Orders above ₹25,000: Free transport pickup or delivery to a designated point.
    -   **Only for Bangalore customers free shipping will be applicable**

#### 5\. Damage & Claims Policy

-   Transit Damage: Bakeyy Super does not cover damages caused during transit. We ensure secure packaging, but liability rests with the logistics provider.
-   Claims Process: Claims for missing, defective, or incorrect items must include a clear, continuous unboxing video as proof.

#### 6\. Program Compliance & Membership Removal

To ensure fairness and efficiency, we reserve the right to:

-   Suspend or Remove Members who do not meet program requirements, including order frequency and minimum cart value.
-   Deny Membership Renewal for members who repeatedly violate policies or fail to maintain an active purchasing history.

#### 7\. Custom Orders & Bulk Requests

Tailored Orders Available: Need customized quantities, packaging, or special requests? We offer custom MOQ solutions to suit your business needs. Contact your Key Account Manager for assistance.

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> Source: [Bakeyy.com](https://bakeyy.com/pages/bakeyy-super-terms-conditions)