At Bakeyy Super, we are committed to providing seamless service, premium products, and the best prices for our B2B partners. To ensure a transparent and hassle-free experience, please review our policies before joining the program.
1. Price Match Guarantee
We strive to offer the best prices in the market. If you find a lower price on an identical product from a competitor, we will match or beat it (valid proof to be provided).
2. Membership & Minimum Order Requirements
To maintain an active Bakeyy Super membership, businesses must meet the following conditions:
- Minimum Cart Value: ₹2,500 per order.
- Order Frequency: At least one order per month is mandatory to retain membership benefits. Failure to meet this may result in suspension or removal from the program.
3. Returns, Refunds & Cancellations
We offer a 7-day return and exchange policy with a no questions asked guarantee if the required conditions are met:
- Eligibility: Returns, refunds, or exchanges are accepted within 7 days of delivery, with no questions asked if a valid unboxing video is provided.
- Unboxing Video Requirement: A clear, continuous unboxing video is mandatory for any claim, return, or refund request.
- Return Shipping Costs: Customers are responsible for all return or reverse shipping charges.
- Order Cancellations: A 2% cancellation fee applies to all canceled orders.
4. Shipping & Delivery
- Flexible Shipping: Multiple options available, including courier services, transport pickup, and express deliveries.
- Bulk Order Benefits:
- Orders above ₹10,000: Eligible for transport by bus.
- Orders above ₹25,000: Free transport pickup or delivery to a designated point.
5. Damage & Claims Policy
- Transit Damage: Bakeyy Super does not cover damages caused during transit. We ensure secure packaging, but liability rests with the logistics provider.
- Claims Process: Claims for missing, defective, or incorrect items must include a clear, continuous unboxing video as proof.
6. Program Compliance & Membership Removal
To ensure fairness and efficiency, we reserve the right to:
- Suspend or Remove Members who do not meet program requirements, including order frequency and minimum cart value.
- Deny Membership Renewal for members who repeatedly violate policies or fail to maintain an active purchasing history.
7. Custom Orders & Bulk Requests
Tailored orders are available. If you need customized quantities, packaging, or special requests, we offer custom MOQ solutions to suit your business needs. Contact your Key Account Manager for assistance.